Effective Date: January 1, 2025
TimeFile ("Company," "we," "us," or "our") is committed to protecting your personal information in accordance with applicable privacy laws, including the Personal Information Protection Act (PIPA) and the Act on Promotion of Information and Communications Network Utilization and Information Protection. This Privacy Policy explains how we collect, use, store, and protect your personal information.
We collect only the minimum personal information necessary to provide our services.
| Category | Items Collected | Collection Method |
|---|---|---|
| Automatically Collected | IP address, access logs, cookies, browser type, operating system, access time, service usage records | Automatically generated during service use |
| Contact Form | Email address, Name (optional) | User input |
| File Upload | File metadata (filename, size, format) | Automatically generated during upload |
We process the collected personal information only for the following purposes:
In principle, we destroy personal information without delay once the purpose of collection and use has been achieved. However, if retention is required under applicable laws, we retain information for the following periods:
| Item | Retention Period | Legal Basis |
|---|---|---|
| Access logs, IP addresses | 3 months | Protection of Communications Secrets Act |
| Consumer complaints or dispute records | 3 years | Act on Consumer Protection in Electronic Commerce |
| Records on display/advertising | 6 months | Act on Consumer Protection in Electronic Commerce |
| Illegal content records | Until requested by law enforcement or 5 years | Criminal Procedure Act, Network Act |
We destroy personal information without delay when it becomes unnecessary due to expiration of the retention period or achievement of the processing purpose.
We entrust personal information processing to the following companies for smooth service provision:
| Trustee | Entrusted Tasks | Retention Period |
|---|---|---|
| Cloudflare, Inc. | Cloud storage (R2) service, CDN service | Until termination of entrustment contract |
| Vercel Inc. | Web hosting service | Until termination of entrustment contract |
We will promptly disclose any changes to the entrusted tasks or trustees through this Privacy Policy.
International Transfer Notice
We may store and process your personal information on servers located outside of your country for service provision.
| Item | Details |
|---|---|
| Recipient | Cloudflare, Inc. |
| Recipient's Country | United States and Global Data Centers (Europe, Asia, etc.) |
| Transfer Timing and Method | Transfer via network during file upload |
| Personal Information Transferred | Uploaded files, IP addresses, access logs |
| Recipient's Purpose of Use | Cloud storage service provision, content delivery via CDN |
| Retention Period | Until file retention period expires or service contract terminates |
We use cookies to provide personalized services by storing and retrieving usage information.
As a data subject, you have the following rights:
You can exercise these rights through our Contact page via written request or email. We will take action without delay.
If you request correction of errors in your personal information, we will not use or provide the relevant personal information until the correction is complete. If incorrect personal information has already been provided to a third party, we will promptly notify them of the correction.
We implement the following measures to ensure the security of personal information:
We have designated a Privacy Officer to oversee personal information processing and to handle complaints and remedy damages related to personal information processing.
Privacy Officer
You may contact our Privacy Officer regarding any inquiries, complaints, or damage relief related to personal information protection that arise while using our services. We will respond to and process your inquiries without delay.
You may apply for dispute resolution or consultation to the following organizations for relief from personal information infringement:
This Privacy Policy takes effect from the effective date. If there are additions, deletions, or corrections due to changes in laws or policies, we will announce them through the Service at least 7 days before the changes take effect. However, for significant changes to user rights, we will provide at least 30 days' notice.
For inquiries regarding this Privacy Policy, please contact us through the Contact page.